Cancellation Policy

for buying vouchers on alinavolando.com. This is a translation; the German version is legally binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded. If you chose delivery of a printed card by post, the withdrawal period is fourteen days from the day on which you, or a third party other than the carrier named by you, take possession of the card.

To exercise your right of withdrawal, you must inform me (Alina Voinescu, Atelier Alina Volando, Schliemannstraße 4, 10437 Berlin, Germany, email: info@alinavolando.com) of your decision to withdraw from this contract by a clear statement (e.g. an email or a letter sent by post). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, I shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which I am informed about your decision to withdraw from this contract. I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

The voucher becomes invalid on withdrawal. You do not need to return a card received by post.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Alina Voinescu, Atelier Alina Volando, Schliemannstraße 4, 10437 Berlin, Germany, email: info@alinavolando.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following voucher (voucher code):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.